Wegmans flagship store Pittsford. NY 3/21/12
Update by user Apr 24, 2012
We the customers still have NO choice/voice re the thickness of how we want bread sliced...Now the story is they have their new slicer and it can ONLY cut bread 1/2-inch thick!!
I believe this is just another of their multiple scams to cheat the customer.Thicker slices means more money for them, at #3.00 a loaf.
Original review posted by user Mar 22, 2012
Went to the Bakery Dept.to find out why they SUDDENLY started pre-slicing ALL their marble rye bread in 3/4" slices.
Previously it had been about 3/8" which I personally preferred. I was told the 'big boss' had ordered the change. I asked why we, the customers, aren't even being given an option to have bread sliced to our preference and again was told the 'boss' had decreed this policy to the employees.
So here we are - ?customers are always right?????
and we cannot have bread sliced to our preference!!!
Customer choice and/or service be DAMNED is Wegmans operations model.And don't even get me started about all their store brand garbage!