Wegmans Reviews

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Poor quality

Wegmans - Poor quality
Wegmans - Poor quality
Wegmans - Poor quality
Wegmans - Poor quality
Wegmans - Poor quality
Wegmans - Poor quality
I purchased 2 choc filed éclairs at the Wegmans on west ridge rd. They were great except for the filling was a joke.

User's recommendation: Don't bother.

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ID
#2146340 Review #2146340 is a subjective opinion of poster.
Location
Greece, New York
Product
Wegmans Chocolate Eclair
Loss
$5
Preferred solution
Let the company propose a solution

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New Reviewer

Rudeness of employees

Sighing when asked if they have a particular item. Employees gossiping in aisles and standing in front of item you need and when you say "excuse me" they move about an inch. Asked employee if I could get through when the cart she was loading in a vehicle for curbside pick-up was in the way. She said very rudely "when I am finished" and if looks could kill.
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ID
#2627520 Review #2627520 is a subjective opinion of poster.
Location
Upper Providence, Pennsylvania
Pros
  • Prices
  • Selection
Cons
  • Employees who work the floor
Preferred solution
Let the company propose a solution

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I went to Wegman's pharmacy to purchase insulin syringes and was told that I could not purchase them without a prescription. I explained to the lady that I was a diabetic and I desperately needed insulin syringes. I had all the proof needed to prove I was a diabetic. I...
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ID
#2612612 Review #2612612 is a subjective opinion of poster.
Location
Manheim Township, Pennsylvania

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New Reviewer

Horrible customer service

I went to Wegmans in Lancaster Pennsylvania to buy insulin syringes. I show the lady that I am a diabetic. I even showed her what my sugar was from the scanner that is on my arm, she still refused to sell them to me. I live 3 hours away and was in need of my insulin. Due to the fact that I was able to show the lady that I was indeed a diabetic and that my sugar was high. This is unacceptable behavior from any pharmacy. They make it so hard for a diabetic to get what they need. In the state of Pennsylvania, pharmacies are allowed to sell insulin syringes.
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ID
#2612566 Review #2612566 is a subjective opinion of poster.
Location
Manheim Township, Pennsylvania
Service
Wegmans Customer Care
Preferred solution
I would like to see the pharmacy revise their policy on selling insulin syringes without a prescription. Diabetics need to be able to get their supplies when needed
New Reviewer
I bought the product called a Fudge Bar from Wegmans Food Store because I wanted to eat an old fashion fudgsicle as I did when I was a young child. I wanted to buy them where I usually shop (Wegmans Food Store, Williamsville, NY - Transit Rd.) I bought their featured...
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ID
#2568227 Review #2568227 is a subjective opinion of poster.
Service
Wegmans Department
Pros
  • Usually a very good responsive to the consumer store
Loss
$1800
Preferred solution
Let the company propose a solution
New Reviewer
Wegmans - Exceptionally Poor Florist Services
Wegmans - Exceptionally Poor Florist Services
On 4 May I purchased a Large Signature Vase Arrangement for delivery on 9 May. The morning of, I receive a series of texts from Instacart informing me that there are no flower arrangements that are close to what I purchased. I quote from the offerer, "There is nothing...
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ID
#2543014 Review #2543014 is a subjective opinion of poster.
Location
Dulles, Virginia
Preferred solution
Let the company propose a solution

Unfulfilled order where is it? Online

Thank you for helping. It turned up. What is great is your response. Everything is ok. I really appreciated your support and felt like I wasnt alone in handling something. Nice to know that youre out there.
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ID
#2516708 Review #2516708 is a subjective opinion of poster.
Location
Cherry Hill, New Jersey

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New Reviewer

Discontinuation of Boston Simplus Rewetting Eye Drops for RGP Lenses

Why did you discontinue Boston Simplus rewetting eyedrops for gas permeable contact lenses? I can't find them anywhere else in Rochester, NY area. You carry Boston Simplus Solution which I use to disinfect my RGP contacts, or are you going to discontinue that too! This is discrimination against people who wear Gas Permeable Hard Contact Lenses! People who wear soft lenses have loads of choices, why? I've been a Wegmans customer for years, pharmacy too, I might have to go a different pharmacy and Grocery Store
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1 comment
#2004256

Your ignorant self needs to research discrimination.

ID
#2509390 Review #2509390 is a subjective opinion of poster.
Location
Rochester, New York
Preferred solution
Let the company propose a solution

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New Reviewer

Bags ripping food on ground

i bought 58.00 dollars at wegmans and 2 bags when i got home both bags ripped now they wont let me complaint
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ID
#2442445 Review #2442445 is a subjective opinion of poster.
Loss
$10
Preferred solution
get better bags

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New Reviewer

Treatment of employee

A person with learning disability was fired. Not only was she fired but was treated unfairly. She had questions and they completely blew her off. People with disabilities have low self-esteem and their treatment to her devastated her.

User's recommendation: Be careful if you allow your child to work here.

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ID
#2419303 Review #2419303 is a subjective opinion of poster.
Pros
  • Conveiant
Cons
  • Managers are rude and hateful
Preferred solution
Explanation, answer to questions
New Reviewer

Severely downgraded paper products line with Wegmans brand name and increased prices on those products.

Wegmans is an excellent store and has always been highly regarded for their brand name paper products including toilet tissue and paper towels. I hope that Wegmans is not taking advantage of last year's pandemic caused paper shortage by changing to an inferior product and charging higher prices. Our local Wegmans has not returned to providing their good toilet tissue and paper towels in large quantity packages and has upped the price considerably on the new inferior product being sold. What are your future plans on this issue? Surely I am not the first person to complain about the change.
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ID
#2417139 Review #2417139 is a subjective opinion of poster.
Location
Towson, Maryland
New Reviewer

Praise an employee

I was looking for a vitamin and an employee sent me on a wild goose chase. I did not want to approach him again because he seemed grouchy. (Which is extremely unusual for a Wegmans employee). After searching for 15 minutes, an employee, Sandy, was saying to another employee she was going on break. I asked her if she had any idea where this vitamin wld be shelved. She took me right to the shelf, which was quite a walk for her, and showed me where it was. I apologized cause I said I heard you say that she was going on break and she was so pleasant and accommodating. Hope you can recognize her in some way!

User's recommendation: Andolutely.

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ID
#2416469 Review #2416469 is a subjective opinion of poster.

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New Reviewer

Pricing increase

I used to shop at Wegman's for all my food needs. However, over the past 16 months I've seen outrageous price increases on every food product. Recently, I went in to order subs for the Super Bowl - good grief it's now over $11 for a large sub. While there, I looked at chicken wings and found they are selling for $25 for a pack of approximately 20 pieces - are you kidding! Guess what, I am no longer buying your high-priced food. For steaks, chicken eggs and just about everything I now go to Costco and Lidl

User's recommendation: Don't shop Wegman's they are overpriced. Buy from Costco and/or Lidl.

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ID
#2408372 Review #2408372 is a subjective opinion of poster.
Location
Sterling, Virginia
Preferred solution
Price reduction

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New Reviewer

Unacceptable conduct and job performance

I just submitted a complaint concerning the criminal conduct and poor job performance of Bernie Kinsley, a heavy set man who makes unfounded claims about costumers and molests female employees.

User's recommendation: Don't shop at this store.

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2 comments
#1987520

This comment makes no sense.

#1980729

What is a costumer?

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ID
#2407974 Review #2407974 is a subjective opinion of poster.
Cons
  • Arroganceof managers
  • Making false allegations of people is bad business
  • Complaints of other customers especially selling expired food
Preferred solution
Employment termination of Bernie Kingsley.

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer
I was doing homework and taxes while a manager came to my table and saw my financial statements. This showed him that I had an excessive amount of money. He wanted a loan from me but I refused. He became angry and said that he would make false claims about me. I looked...
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2 comments
#1987519

This comment makes no sense.

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ID
#2407961 Review #2407961 is a subjective opinion of poster.
Preferred solution
Termination of Bernie Kinsley. Review and improvement of company practices and procedures.
New Reviewer

Poor Customer Service

I was force to wait outside for 20 minutes in below freezing temperatures with my 1 year old daughter due to employees not taking their jobs serious.I notified a manager (brandon) and he honestly didn't care.

User's recommendation: Support Business With Better Customer Service.

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2 comments
#1978188

What do you mean by the employees were not taking their jobs seriously? Specifically What were the employees doing that caused you to post that they were not taking their jobs seriously?

#1978579
@PissedConsumer1978188

There was 2 employees that was suppose to be keeping a count of customers entering and leaving the store.When the employees opened the door both of the employees began to count the customers entering the store and no one counted the customers leaving the store.Once i left i noticed that one of the door attendants had been replaced by a younger person and it was never a line again for the next 2 hours.When I pulled in the parking lot it was 30 people in the line that were let in before i made it in the line.I waited in the line for 20 minutes and it was 46 people behind me this was due to inaccurate counting.

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ID
#2400327 Review #2400327 is a subjective opinion of poster.
Location
Glenarden, Maryland
Preferred solution
Apology

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