Wegmans
Reviews and Complaints
I order a # of zweigles beef bologna
Wegmans removed salad dressing
I have shopped in Canandaigua Wegmans since it opened. I was buying Braswell's Creamy Vidalia Onion salad dressing, until you stopped carrying it.
I now have to drive to Geneva to do my shopping becausa they carry this dressing. You claim to be customer friendly and we are to get your best, so please reorder Braswell's creamy Vidalianonion salad dressing. This is a hardship with the price of gas.
I can order it on line, but it would cost about $5.00 a bottle, not to mention the cost of having it shipped. But if it comes to that I'll do it.
YOU ARE ALL CLEARLY IDIOTS
Wegmans Catering--Calkins Rd., Rochester
Disappointing experience. Made a catering order for delivery.
It was delivered 2 1/2 hours early and had a fresh fruit tray packed next to a bag of ice. In addition, it was pricey and the quantity of food is not commiserate with what I paid. Also, the purchase was for my organization, so it was tax exempt, so they charged me tax. When I placed the order, they overcharged me for 2 items and I had to call back twice to get the order corrected.
It should not be this much work for the amount I paid. I had to make 3 extra calls to fix problems for something that should have been easy.
Unfair penalty
Was hit by Wegman employee pushing 20 carts
Wegmans
Unacceptable service
What ever happened to customer service, Danny?
May 2, 2012, bought money order at W for $100. Went back May 8th, wanted to return it for $100., no longer needed it for the purpose it was intended.
Patrick and Michael, 2 of the managers at the Won Alberta, Amherst didn't know the money order policy. Nannette, a customer service worker, incorrectly informed them that if there was any writing on it, W could not give me my $100. back. Called 800 # on back of Money Gram when I got home & automated message informed me that with ID (my drivers license which I showed Patrick and Michael because Patrick said maybe I found the it and basically accused me of being a criminal), both ends of money order, & writing not used for intended purpose on back; it could be cashed.
Had an appointment on May 9th., in Buffalo; so decided to stop by at Wegmans on Amherst; spoke to Megan, a manager, who informed me that if I had bought the money order at her store the would give me my $100., but they couldn't cash the 1 I bought at Alberta Dr. She called Alberta Dr. and said they would cash it for me. I spoke to her for about 15 minutes and told her not to lie to me because I had to take 4 buses to get there.
She gave me her phone number. When I got to Alberta, James at the service desk gave me a form and said something to the affect that they weren't comfortable giving me back my $100. and that I would have to fill out a form and go through the asinine procedure of waiting several months before I received my $100. After Alberta mistreated me for 2 days and the manager at Amherst, Megan, stabbed me in the back and lied to me (I called her from Alberta and she couldn't justify what she had done to me); James had the never to tell me to have a nice day.
I told him where he could put the form. I went to get a cup of coffee. Tried 1 more time to speak to a manager. Eric, a manager, just gave me the form solution.
I told him Good-bye and I didn't want to deal with him because W refused to give me back me $100. Then a 6 foot tall man named Steve with folded arms started following me around. I'm a 58 year old woman who is 5 feet tall. I'm a breast cancer survivor with multiple health issues who took a total of 11 buses, several phone calls with approximately 30 minutes on my phone until I had no more minutes, and 2 days of my life to resolve this surreal situation at a store that should know better to no avail.
I'm on a limited income and have been doing business with W for 23 years. 12 of those years have been at Alberta Dr. I will never shop at W again. I intend to write a long letter to Danny W, the owner.
Put a column in several newspapers. I've been advised to call 2 on your side.
Also, I intend to blog on every site I can find on the computer. I can buy my food at other local stores.
Wegmans - Bel Air, MD
I have not been back to Wegmans, and have no desire to go there again. I believe in the old adage - \"screw me once, shame on you. Screw me twice, shame on me\".
Wegman's Quality is going downhill.....fast
Wegmans flagship store Pittsford. NY 3/21/12
We the customers still have NO choice/voice re the thickness of how we want bread sliced... Now the story is they have their new slicer and it can ONLY cut bread 1/2-inch thick!!
I believe this is just another of their multiple scams to cheat the customer. Thicker slices means more money for them, at #3.00 a loaf.
Corporate No People
Wegmans Poor service
Wegmans thinks Ovo-Lacto Vegetarians Eat Animal Rennet
I wrote to Wegmans regarding one of their veggie burgers that contained Animal Rennet (the only cost effective way in which to make aninmal rennet requires slaughtering the animal).
They admitted their veggie burger contained animal rennet but said:
"In regard to your comments about Lacto-Ovo vegetarians, some will eat animal-sourced rennet and some will not."
This is not true, and I explained to them it is not true, pointing out that the definition of an Ovo-Lacto vegetarian is:
"An Lacto-ovo-vegetarian (or Ovo-lacto-vegetarian) is a vegetarian who does not eat animal flesh of any kind, but is willing to consume dairy and egg products."
animal rennet is made by:
"Dried and cleaned stomachs of young calves are sliced into small pieces and then put into saltwater or whey, together with some vinegar or wine to lower the pH of the solution..."
So after explaining this to them I asked that they reevaluate what they consider to be ovo-lacto vegetarians. They have instead chosen to stand by their false statement and refused to make any further comment.
They have lost me as a customer and hopefully many other vegetarians.
How can we trust their products if they do not understand vegetarian needs, and when faced with facvts, choose to ignore them.
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You should have just brought it back. People make mistakes.
Holy *** Jedi, how did you get any information out of that giant excuse for a message written in English? What UP run on sentence!
Lady, not girl. If anyone should be called girls or boys it should be you for your lack of proper grammar and your husband for being picky.
The two of you act like second graders and were meant for each other. Tell your husband to grow up if it is not your fault.
Does he beat you? If so you need to leave him before he kills you.